Privacy Policy

Welcome to 9trend.app (the "Platform"). This Privacy Policy explains how 9trend.app ("we," "us," or "our") collects, uses, shares, and protects your information. It applies to all users worldwide, with specific compliance measures for users in Nigeria under the Nigeria Data Protection Act (NDPA).

By accessing or using the Platform, you consent to the processing of your data as described in this policy.

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1. Information We Collect

We collect information to provide a personalized, safe, and rewarding short-video experience across all trends and content categories.

• Account Data: Username, password, email, phone number, date of birth, and profile picture.
• User Content: Videos, photos, audio clips, comments, captions, and hashtags you upload, stream, or share.
• Creator & Monetization Data: Bank account details, mobile money wallet information, tax identification numbers (where required), and government-issued ID for identity verification to process payouts, virtual gifts, and creator fund rewards.
• Transaction History: Records of virtual items purchased, gifts sent or received, and monetary payouts processed.
• Usage Logs: Videos viewed, watch time, likes, shares, search queries, and interaction history.
• Technical Data: IP address, device type, operating system, unique device IDs, and mobile network information.
• Location Data: Approximate location (via IP) or precise GPS location (only with your explicit permission).
• Cookies: Tracking pixels and cookies to remember login states and analyze traffic.

2. Legal Basis and How We Use Data

For users globally, and specifically under Nigeria's NDPA and global laws, we process data based on consent, contractual necessity (to run the platform and fulfill payouts), and legitimate interests. We use your data to:

• Operate, maintain, and upgrade Platform features.
• Recommend tailored content on your video feed.
• Process financial transactions, verify creator identity, and distribute monetization earnings or virtual gifts.
• Allow social interactions like commenting, sharing, and messaging.
• Prevent fraud, financial crimes, cyberbullying, spam, and illegal content.
• Deliver relevant advertisements and promotions.
• Comply with legal and tax obligations from regulatory authorities.

3. How Your Information Is Shared

We do not sell your personal data. We share your information only under these conditions:

• Public Visibility: Your profile, public videos, and comments are visible to anyone worldwide by default.
• Payment Processors: We share your financial and payout data with secure, certified third-party payment gateways to handle rewards, gifts, and bank deposits.
• Service Providers: We use third-party vendors for cloud hosting, analytics, and content moderation.
• Legal & Law Enforcement: We disclose data if required by law, court order, or formal requests from agencies like the Nigeria Data Protection Commission (NDPC), tax authorities, or global equivalents.
• Corporate Changes: Data may transfer during future mergers, acquisitions, or asset sales.

4. Cross-Border Data Transfers

9trend.app operates globally. Your data may be transferred to, stored, and processed in countries outside your home country. For Nigerian users, all cross-border transfers are conducted in strict compliance with the NDPA, ensuring the destination country provides an adequate level of data protection or that robust contractual safeguards are in place.

5. Data Retention and Security

• Retention: We store your basic info while your account is active. Financial and transaction data related to monetization are kept longer to comply with financial, tax, and anti-money laundering laws.
• Security: We deploy industry-standard technical and organizational security controls—including encryption for payment details—to prevent unauthorized access, data breaches, or loss.

6. Your Rights and Choices

You hold specific rights over your personal data. Depending on your location (including rights guaranteed under the NDPA), you can:

• Access & Portability: Request a digital copy of all personal data we hold about you.
• Rectification: Correct or update inaccurate profile details or banking info at any time.
• Erasure (Deletion): Delete your account and request permanent erasure of your data, subject to legal financial retention limits.
• Withdraw Consent: Revoke your consent for optional data tracking (like precise location) via app settings.
• Object & Restrict: Object to data processing for direct marketing or personalized ads.

7. Children's Privacy

9trend.app is strictly for individuals aged 13 and older. Users must meet the legal age of majority in their jurisdiction (or have verified parental/guardian consent) to participate in monetization features. We do not knowingly collect data from children below 13. If we discover an account belongs to a child under the legal age, we will terminate the account and purge the data immediately.

8. Changes to This Privacy Policy

We may periodically update this policy. We will notify you of major changes via in-app notifications or email, updating the "Effective Date" at the top.

9. Contact Us

If you have questions about your privacy rights, or wish to file a data request, contact our support team:

• Email: [email protected]
• Website: https://9trend.app